1. Agreement to Terms
By accessing or using the Underground Dynamics website and purchasing our products, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services or purchase our products.
2. Products and Services
2.1 Product Descriptions
Underground Dynamics specializes in performance automotive aerodynamic products including body kits, lip kits, fenders, hoods, coilovers, air suspension, and lowering springs. We source products from reputable manufacturers and provide detailed specifications for each item.
2.2 Product Accuracy
We strive to ensure all product descriptions, images, and specifications are accurate. However, we do not warrant that product descriptions or other content is error-free, complete, or current. If a product is not as described, your sole remedy is to return it in accordance with our return policy.
2.3 Product Imagery
All product images displayed on our website are provided by our manufacturer and distributor partners. Underground Dynamics is not liable for the accuracy, quality, or representation of images provided by third-party manufacturers and distributors. Product appearance may vary from images shown. We recommend contacting us directly if you require specific product verification before purchase.
2.4 Vehicle Compatibility
It is the customer's responsibility to verify product compatibility with their specific vehicle make, model, and year before purchase. Underground Dynamics is not liable for incorrect fitment due to customer error in vehicle identification.
3. Pricing and Payment
3.1 Pricing
All prices are listed in U.S. dollars and are subject to change without notice. The price charged will be the price displayed at the time of order placement.
3.2 Payment Methods
We accept major credit cards, debit cards, and other payment methods as displayed during checkout. Payment must be received in full before order processing.
3.3 Sales Tax
Applicable sales taxes will be added to orders as required by law based on shipping destination.
4. Orders and Order Acceptance
4.1 Order Confirmation
Receipt of an order confirmation does not constitute acceptance of an order. We reserve the right to accept or decline any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.
4.2 Order Cancellation
We reserve the right to cancel any order before shipment. If your order is cancelled, any payment received will be fully refunded.
5. Shipping and Delivery
5.1 Shipping Terms
Shipping times are estimates only and are not guaranteed. Underground Dynamics is not liable for delays caused by shipping carriers, weather, customs, or other factors beyond our control.
5.2 Risk of Loss
Risk of loss and title for products pass to you upon delivery to the carrier.
5.3 International Shipping
International customers are responsible for all customs duties, taxes, and fees. Underground Dynamics is not responsible for delays or issues related to customs clearance.
6. Returns and Refunds
6.1 Return Eligibility
Products must be returned within 30 days of delivery in new, unused condition with original packaging. Custom or special-order items are non-returnable unless defective.
6.2 Return Authorization
All returns require prior authorization. Contact customer service to obtain a Return Merchandise Authorization (RMA) number before returning any product.
6.3 Refund Processing
Refunds will be issued to the original payment method within 10 business days of receiving and inspecting the returned product. Shipping costs are non-refundable unless the return is due to our error or product defect.
7. Warranties and Disclaimers
7.1 Product Warranties
Products are covered by manufacturer warranties where applicable. Underground Dynamics acts as a distributor and does not provide additional warranties beyond those offered by manufacturers.
7.2 Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNDERGROUND DYNAMICS PROVIDES PRODUCTS "AS IS" AND DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
7.3 Installation
Underground Dynamics is not responsible for installation of products. Professional installation is strongly recommended. Improper installation may void manufacturer warranties.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNDERGROUND DYNAMICS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF USE, OR DAMAGE TO VEHICLES, ARISING FROM YOUR USE OF OUR PRODUCTS OR SERVICES.
Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim. This limitation applies to all claims, including those related to product imagery, descriptions, or specifications provided by third-party manufacturers and distributors.
9. Intellectual Property
9.1 Underground Dynamics Content
All content on the Underground Dynamics website, including our logos, text, graphics, and proprietary images, is the property of Underground Dynamics or its licensors and is protected by copyright and trademark laws. Unauthorized use is prohibited.
9.2 Third-Party Content
Product images and certain product descriptions are provided by manufacturer and distributor partners and remain the intellectual property of those third parties. Underground Dynamics displays this content under license or permission from our partners and is not responsible for any intellectual property disputes arising from third-party content.
10. User Conduct
You agree not to:
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Use our website for any unlawful purpose
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Attempt to gain unauthorized access to our systems
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Interfere with the proper functioning of our website
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Transmit viruses or malicious code
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Harvest or collect information about other users
11. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
12. Dispute Resolution
12.1 Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
12.2 Arbitration
Any dispute arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, rather than in court, except that you may assert claims in small claims court if they qualify.
12.3 Class Action Waiver
You agree to resolve disputes with Underground Dynamics on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.
13. Modifications to Terms
Underground Dynamics reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
15. Contact Information
For questions about these Terms and Conditions, please contact:
Underground DynamicsCustomer Service Department Email: support@undergrounddynamics.com
Acknowledgment: By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
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